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USE CASES:  To help visualize how moby might fit into your business processes, see how others are employing our innovative services:

CORRECTIONS:  Visitor and Contactless Access

moby works with local and state corrections to digitize their manual processes to onboard, validate and authenticate any visitor (family, friends, vendors, clergy, legal, volunteers, staff, etc.) engaging their secure facilities.

  • Visitors scans a site specific QR code (online or onsite)
  • Visitor onboards and registers using BYOD – PC, tablet, or mobile phone
  • Corrections approves visitation request releasing a text/email status update to the visitor
  • During visitation (online or onsite), visitor presents their liveness/face to HD camera
  • moby authenticates visitor’s decentralized biometric and creates digital log
  • ONSITE: Corrections Officer certifies authentication and allows access

USE CASES:  visitation (video & in person), financial accounts, healthcare, commissary, work release, probation/parole

EDUCATION:  Managing Educational Disruption

The COVID-19 pandemic has caused educational disruption across the globe.  Distance education has become the fastest growing segment of higher education and creates unique oversight challenges and increases the risk of school noncompliance with the law and regulations.  Distance education also creates new opportunities for fraud, abuse, and waste in critical services like admissions, financial aid (ISIR), and testing (online or in person).  The education industry needs an effective and affordable digital student identification platform to help manage this growing segment while mitigating Title IV risk and preserving accreditation.

  • Student scans a site specific QR code (online or onsite)
  • Student onboards and registers using BYOD – PC, tablet, or mobile phone
  • Education approves student request releasing a text/email status update
  • moby creates a decentralized digital authentication using liveness/selfie
  • During engagement (online or onsite), student scans a QR code and images their liveness/selfie using their mobile device
  • moby authenticates student’s decentralized liveness and creates a digital log

USE CASES:  admissions, distance learning, testing, attendance, and financial aid

RETAIL:  Vendor Optimization

Optimizing Vendor Experience is the ongoing process of understanding your vendor’s onsite representatives (reps) and providing the best possible experience for them across all touchpoints by ensuring the right person – right place – right time.  Did you know your business is losing 5% of your revenue by not knowing who is in your facilities and the length of their stay?

moby helps businesses improve their vendor engagement and third-party risk management (TPRM) through controlled transparency and dynamic accountability by removing manual paper applications with digital solutions.

Vendor include an authorized – onsite vendor reps, contractors, 3rd party labor, back door access, after hour/elastic labor, DSD, security guards, merchandizers, cash services, etc.  Did you know, over 90% of your Reps are sub-contractors?

  • Vendors Rep scans a site specific QR code to onboard and register
  • Vendor company certifies and approves Rep’s work status
  • moby creates a decentralized digital authentication using liveness/selfie
  • During Check IN, Rep scans a QR code and images their liveness/selfie using their mobile device
  • moby authenticates student’s decentralized liveness and creates a digital log
  • Rep enters work order number to create a digital record of their time & job
  • Rep repeats the process at Check OUT to close the process and record accurate time worked
  • Eliminates invoice disputes, vendor theft of time, and creates accountability with NO hardware, NO integration, and NO capital expenses.

RETAIL:  FAST Pass Controlled Gate Engagement

If you have traveled by plane or enjoyed an amusement park recently, it didn’t take you long to realize, the Fast Pass lane is the place to be!  For a business operating on a just-in-time basis— gate engagement and expedited access is no different. 

moby is the first cloud-based managed platform (SaaS) that automates the entire gate engagement process for any visitor (truck driver, vendor, employee, etc.) accessing your distribution or micro-fulfillment centers.  By leveraging the visitor’s mobile device you can easily:

  • Deploy and manage an enhanced end-to-end digital platform with NO capital investment
  • Increase confidence and safety of knowing who is visiting your facilities and their purpose
  • Expedite gate engagement and access from several minutes to just seconds
  • Eliminate manual processes and paper management with digital solutions and AI
  • Instill transparency and accountability to mitigate your investigation and insurance costs

As driver shortages continue to evolve and with expectations to double by 2028—technology is an essential and simple approach to elevate driver retention and lower driver turnover by 25% while decreasing safety incidents by 70%.  It’s time to get digital!

HEALTHCARE:  Easy Check-IN & Patient Optimization

There’s no question about it—healthcare is quickly becoming a consumer-driven industry. As a result, healthcare providers must now compete with one another to gain new patients, achieve reimbursement satisfaction levels, and maintain patient loyalty. For many of these providers, that means earning high patient satisfaction scores that demonstrate their value to patients eager to invest in a trusted healthcare partner.

  • Patient misidentification is a longstanding and unfortunately growing issue facing hospitals nationwide, moby ensures you are engaging the right patient, at the right place and the right time
  • Superior patient experiences lead to an almost 50% increase in net margins, regardless of the size, type or location of your medical practice
  • moby’s innovative multi-dimensional digital identity verification combine with liveness decentralized biometrics brings the most advanced HIPAA and PII security platform available today.
  • moby eliminates your data exposure to ensure your patient data is never exposed to potential hackers

USE CASES:  patient registration, patient check-in, telehealth, web portal, customer support

About moby

Customers are interacting with business in ways they have never done before. They’re using multiple channels, different devices and becoming more sophisticated as technology continues to advance. Whether they are interacting in-person, online or through a mobile app, they expect immediate, convenient, and secure access.  By building a strong customer centric experience, businesses can easily create an accurate and secure digital identity for every customer using your services.

The moby platform (“moby”) is an end-to-end management SaaS service built on a multi-dimensional customer-centric ecosystem combining phone, face, government issued ID, and data sources to ensure you have the right customer, at the right place and the right time (in person or online).  From initial onboarding to point-of-service (POS) authentication, our apps (web, hybrid & native) and cloud-based management delivers an elegant and affordable customer optimization approach without the excessive capital expenses of traditional hardware and software solutions.  moby does it “right” every time.

 

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